Red Link (“we,” “our,” “us”) respects your right to data privacy and is committed to protecting your personal and project-related information. This Privacy Policy outlines how we collect, use, disclose, retain, and secure your information when you interact with our services—including land surveying, 3D laser scanning, and secondment staffing—via our website, platforms, email communications, and field-based operations in the State of Qatar.

Definitions

• Personal Data: Any information that identifies an individual or organization, such as name, contact details, job title, location data, project address, and submitted documents.
• Client Data: Refers to all project-specific materials, engineering files, maps, 3D scans, staffing records, and communication exchanged with Red Link.
• Processing: Any action performed on Personal Data including collection, recording, storage, retrieval, consultation, and erasure.
• Applicable Law: Refers to Qatar’s data privacy and cybersecurity laws, including Law No. (13) of 2016 on the Protection of Personal Data and related GCC regulations.

Data Collection and Legal Basis

Red Link may collect the following categories of information:

• Full name, phone number, and company email address
• Project scope, locations, and reference drawings
• Site and employee data for secondment coordination
• Uploaded documents and geospatial files for analysis
• Website usage, contact form submissions, and cookies

Legal Basis for Collection:

• Explicit consent via forms, email, or contractual agreements
• Performance of contract and project delivery requirements
• Compliance with regulatory or labor laws
• Legitimate interest for business operations and support

Purpose of Data Processing

We use personal and project-related data for the following purposes:

• Responding to inquiries and quotation requests
• Executing surveying, scanning, and secondment service agreements
• Managing onboarding and field deployment of technical staff
• Delivering 3D models, reports, and digital project files
• Complying with Qatar’s regulatory obligations and tender processes
• Improving internal systems and operational safety protocols

We do not use your data for unsolicited marketing, advertising, or resale to third parties.

Data Retention

Your information will be stored only as long as required for the original purpose or as mandated by law:

• Project Files: Up to 10 years from final delivery for legal and audit reasons
• HR & Secondment Data: 7 years from final engagement date
• Quotations and Inquiries: 24 months
• Website Cookies and Logs: 18 months

Upon expiration, data is securely deleted, anonymized, or archived according to internal policy.

Data Sharing and Disclosure

Red Link does not sell or commercially distribute your information. We only share data in the following instances:

• With internal project teams and licensed consultants under NDA
• With government regulators when legally mandated
• With partner firms involved in joint project execution (with prior consent)
• In case of a business merger, sale, or legal restructuring

All data transfers—whether internal or external—are documented and governed by contractual safeguards.

Security Measures

Red Link follows rigorous industry standards to secure your information:

• Password-protected access and tiered user roles
• End-to-end encryption for digital scan files and models
• Local data storage on secured servers hosted in Qatar
• Multi-layered protection for HR and compliance documentation
• Controlled physical access to survey archives and staff records

In the event of a security breach, we will notify affected parties and authorities within applicable timeframes.

Cookie Policy

Our website uses cookies to enhance user experience and monitor system functionality. These include:

• Essential cookies for session management
• Analytics cookies for page traffic and performance tracking
• Form interaction cookies for contact and submission fields

Visitors can opt out of non-essential cookies via browser settings. No personal profiling is performed using cookie data.

Your Data Rights

Under applicable Qatari law, clients and individuals have the right to:

• Request access to stored personal data
• Correct or update inaccurate data
• Request deletion when data is no longer needed
• Restrict data use in certain cases
• Object to processing for non-contractual purposes
• Request transfer of their data in readable formats

You may send requests to: compliance@redlinkgroup.com
We aim to respond within 30 calendar days of receiving your query.

Third-Party Websites

Red Link’s website may contain links to government portals, partner platforms, or technical tools. We are not responsible for the privacy practices of those external sites. Users should consult third-party privacy notices directly.

Data Concerning Minors

Red Link does not knowingly collect data from individuals under 18 years of age. All services are provided in a professional or institutional context only.

Policy Updates

This Privacy Policy may be updated from time to time. Revisions will be posted on our website with the updated date shown. Continued use of our services indicates your acceptance of these updates.

Governing Law & Jurisdiction

This policy shall be governed by and interpreted in accordance with the laws of the State of Qatar. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Doha, Qatar.

Contact

For privacy-related inquiries, complaints, or access requests, please contact:

Red Link – Data Protection Office
Address : Al Mirqab Mall, 1st Floor, Block-C, Office No. C-108
Al Nasr, Doha – Qatar

Phone: +974 4416 0101
Email: compliance@redlinkgroup.com

Version: 1.0
Last Revised: [Insert Date]